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The TriMech Group offers a comprehensive portfolio of engineering and design software, hardware, professional services, and support, to clients accross the globe. Use the links above to visit the group's websites and learn more.
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SOLIDWORKS

Customer Feedback

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We use Feefo (the global feedback engine) to gather anonymous but certified genuine reviews from our customers.
Review Date
Rating
Product
Review Details
Drawings Training
This was the second course I have attended and the second time of having Keeley as the trainer. Both times Keeley delivered the material in a clear and concise manner whilst helping with any questions I had.

I would not hesitate to recommend the training from SolidSolutions as although I did have prior experience with SW I was still able to take away a lot of tips that will be beneficial to me going forward.
Visualize Professional Training
The course leader delivered the content in a relaxed and easy to understand manner, stopping to answer any questions when they arose, whilst keeping to the course agenda.
Essentials Training
Brilliant
Essentials Training
Support
Support
Clear and polite in their instruction
Support
Rapid replies with clear explanations and possible solutions.
DriveWorks Pro Essentials Training
Rob was very knowledgeable, worked at a good pace to allow everyone to learn, and even made the mundane points seem interesting! Not a bad word to say.
DriveWorks Pro Essentials Training
Rob was excellent throughout the course, gave us a plenty of tips/tricks that would be useful for when we carry out our own projects.
Support
Quick support
Assembly Modelling Training
We had Freddy as our trainer and he was extremely helpful! He explained everything in detail and was able to answer questions and help with the exercises.
Support
everyone good
Essentials Training
Excellent...very knowledgeable
Drawings Training
Max was very informative and helpful, and was particularly great at explaining the next steps
Simulation Training
Essentials Training
clear instruction and explanations, including practical tips of short cuts and best methods, especially where they differed from the printed material. demonstrations also given of results when errors are allowed to slide. overall very clear and with an obvious appreciation of the product.
Essentials Training
Drawings Training
Enjoyed the course, great understading of SW Drawing
Simulation Training
Friendly, helpful engineer. Good with the course material, and made the sessions entertaining and engaging.
Simulation Training
Engaging and knowledgeable
Essentials Training
Essentials Training
excellent knowledge and support
Support
Support
Excellent understanding of the topic and provided feedback in a visual way with videos and images.
Simulation Training
Very patient and helpful.
Extremely knowledgeable in the subject.
Simulation Training
Kash was enthusiastic and helpful
Support
Very friendly and had no problem in solving the issue to hand.
Support
HAS ALWAYS BEEN ABLE TO HELP AND ANSWER ALL QUESTIONS IN AN EXPERT AND FRIENDLY MANNER.
Essentials Training
Support
Obviously knows the subject. How this is possible I don't know, but I'm very glad that I can hold my hand up and have my question answered like this.
Support
Very prompt and useful response by the support engineers. His guidance was able to solve our problem.
Support
PDM Standard
Support Engineer assisted with the problem and provided the correct level of technical support to resolve the problem
Using the 3DEXPERIENCE platform with Training
Jonathan is and excellent teacher, very patient and happy to ask any question you could have.
Mould Design Training
Eoghan was great, always on hand to help whenever any people were stuck or had questions. Thank you
Essentials Training
I was trained under the assistance of Max. The methodology he used to make us understand each and every step was so impressive. I was also satisfied by the way of him presenting each steps which had enough clarity and I would also like to appreciate his time management skills, its too perfect.
Support
Faultless performance by the assigned support engineer.
Support
quick solution that worked
Sheet Metal Training
Support
Support
Flow Simulation Training
Utkarsh was really nice, was happy to take time to answer any questions we had but still covered the full syllabus of the course in time. Had a good understanding of the subject that will only increase over time.
Assembly Modelling Training
Sheet Metal Training
Aryan was fantastic, he delivered the course in a way that was easy to follow and i understood everything
Sheet Metal Training
really nice guy, lead the course well and I feel that all my questions where answered.
Essentials Training
Euan was great, explained everything in detail and took us through everything step by step, making sure to stick to a pace everyone could keep up with, spending extra time with those who needed it while the others did exercises.
Support
2-3 weeks response time with lost days is very poor
Feedback Response: Hi, thank you for taking the time to provide feedback here. We apologise for the long delay which was caused by a communication error at our end that meant you did not receive a response to your initial question. I have contacted you directly via email to explain in further detail what happened along with the steps we have taken to avoid a re-occurrence.

Moving forwards please don't hesitate to contact our Support Team directly on 01 297 4440 or via email with support@solidsolutions.ie if you need any assistance.
Many thanks
Ed Mellin
Customer Support Manager
Simulation Fundamentals Training
Very competent instructor (Graham Stephenson) - explained all concepts well and clearly.
The instructor was also very willing to answer questions from individuals, which was very helpful.
Support

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